Q: What’s your MOQ?
A:Our Minimum Order Quantity is 10pcs and we accept sample order.
Q: How long Warranty?
A: All of our products enjoy 12 months warranty.
Q: What’s your payment terms for bulk order?
A: 30% Deposit, then balance before shipment.
Q: Can you put my brand name (logo) on these products?
A:Yes, of course. OEM service is the most important part of our trade purpose.
Q: How much do I need to pay for your OEM service?
A: No need to pay extra cost for our OEM service, The OEM cost is already included in our prices.
Q: What payment method do you accept?
A: T/T, L/C, Western Union, Money Gram,PayPal, Escrow, etc.
Q What is the lead time of your products? (How long do you need to prepare my goods?)
A: 1-5 days for sample orders. 5-30 days for mass production orders (based on different quantities).
Q: How will you deliver my goods to me?
A: We always ship by air and sea. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEx, TNT to enable our customers get their goods rapidly.
Q: How long do I need to wait before my goods arrive?
A: 5-7 days for air transportation,2-5 days for international express. 20-40 days for sea transportation.
Q: What is your product quality?
A: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard.